Market Research

Scale Your Qualitative Research with AI

Automate the tedious parts of qualitative analysis without losing the nuance. TranscriptIntel extracts themes, mines quotes, and segments respondents by behavior — not just demographics.

The Challenge

Qualitative research teams are drowning in transcript data while clients demand faster turnarounds.

Manual Theme Coding

Coding themes across hundreds of qualitative interviews is slow, subjective, and inconsistent between analysts — introducing bias at the foundation of your research.

Quote Extraction & Attribution

Finding the right quotes to support findings means re-reading entire transcripts. Attribution, context, and sentiment are lost in copy-paste workflows.

Respondent Segmentation

Demographics alone don't explain behavior. Teams need behavioral segmentation but lack the tools to derive it systematically from interview data.

Synthetic Transcript Testing

Validating research methodologies requires test data. Generating realistic synthetic transcripts that reflect genuine behavioral patterns is beyond manual authoring.

The Solution

AI-powered tools designed for the workflows qualitative researchers actually use.

Automated Theme & Topic Extraction

Identify emergent themes, cluster related topics, track prevalence across your corpus, and surface unexpected low-frequency signals that manual coding misses.

Quote Mining with Persona Tagging

Extract key verbatim quotes tagged by theme, behavioral persona, sentiment, and certainty — with timestamps and surrounding context for immediate use in reports.

Behavioral DNA Segmentation

Move beyond demographics. Classify respondents into behavioral archetypes based on how they think, decide, and act — with confidence scores and source evidence.

Synthetic Transcript Generation

Generate realistic interview transcripts for any domain with configurable personas, scenarios, and behavioral patterns — perfect for methodology testing and training.

Intelligence Agents

AI agents that power market research intelligence at scale.

Transcript Ingestion & Normalization Agent

Accepts VTT, SRT, DOCX, PDF, plain text, and Excel uploads; detects format, validates structure, normalizes to a canonical internal schema with speaker labels and timestamps.

implemented

Speaker Diarization & Role Classification Agent

Identifies distinct speakers, assigns roles (interviewer vs. participant, lead vs. support), and resolves ambiguous or mislabeled speaker tags.

implemented

Interview vs. Non-Interview Triage Agent

Classifies incoming transcripts as formal interviews, meetings, panel discussions, or other conversation types; flags completeness issues (missing intro/conclusion, truncated recordings).

planned

Behavioral DNA Classification Agent

Reads a transcript and classifies the participant into one (or a hybrid blend) of the six Behavioral DNA personas — Trailblazer, Evidence Harmonizer, Risk Sentinel, Support Navigator, Protocol Guardian, Operational Pragmatist — with confidence scores and source evidence.

implemented

Interviewer Archetype Classification Agent

Profiles the interviewer across the five archetypes (Explorer, Facilitator, Strategist, Connector, Analyst) using question style, follow-up patterns, rapport signals, and time management behavior.

partial

Hybrid Persona Detection Agent

Identifies when a participant shifts between Behavioral DNA segments during a conversation and maps the triggers for each shift.

planned

Quote Mining Agent

Extracts key verbatim quotes, tags them by theme and Behavioral DNA persona, scores sentiment and certainty, and links each quote to its timestamp and surrounding context.

implemented

Sentiment Progression Agent

Maps emotional tone across the full timeline of a conversation — detecting shifts, inflection points, and the triggers that caused them (a question, a topic change, a competitor mention).

implemented

Competitive Intelligence Extraction Agent

Detects mentions of competitors, products, brands, and alternatives; captures positioning comparisons, switching triggers, preference rationale, and pricing/access commentary.

planned

Theme & Topic Extraction Agent

Identifies emergent themes, clusters related topics, tracks topic prevalence across a corpus, and surfaces unexpected or low-frequency topics that manual reviewers often miss.

implemented

Needs & Unmet-Need Prioritizer Agent

Identifies pain points, frustrations, workarounds, and wishlist items; scores each by urgency, frequency across interviews, and feasibility signals.

planned

Decision Journey Mapper Agent

Reconstructs the participant's decision-making process step by step — who influenced them, what information mattered, where they got stuck.

planned

Interviewer Quality Scoring Agent

Scores an interview across the weighted framework: question quality (25%), engagement & rapport (20%), information extraction (25%), professional skills (20%), objective achievement (10%).

implemented

AI Interview Coach — Pre-Interview Prep Agent

Takes the upcoming interview context (topic, participant profile, objectives) and generates a tailored preparation brief: suggested question flow, persona-aware probing strategies, potential pitfalls based on the interviewer's archetype weaknesses.

planned

AI Interview Coach — Post-Interview Debrief Agent

Analyzes a completed interview against the prep brief and the interviewer's archetype profile; identifies excellent moments with timestamps, missed opportunities, and generates targeted micro-learning recommendations.

planned

Persona Construction Agent

Takes a dimensionally-tagged transcript and builds a structured persona profile: metadata, behavioral markers, prompt directives, segment classification, and source evidence — following the modular, dimension-by-dimension approach to minimize halo contamination.

planned

Halo: Counterfactual Injection & Testing Agent

Takes a generated persona and injects contradictory evidence on one dimension, then evaluates whether the persona's other dimensions shift appropriately or collapse in lockstep.

planned

Synthetic Transcript Generation Agent

Takes a generator config (domain, persona segment, focus asset, duration, setting, challenges) and produces a realistic VTT transcript with proper timestamps, natural dialogue flow, and behavioral authenticity.

implemented

Generator Config Builder Agent

Interactively helps users construct generator configs by asking about their domain, target persona, scenario goals, and constraints; validates the config against the schema and suggests realistic parameter combinations.

planned

Corpus-Level Trend Analyzer Agent

Runs across a batch of analyzed transcripts and surfaces cross-interview patterns: shifting sentiment over time, emerging themes, persona distribution skews, competitive positioning trends.

planned

Stakeholder Influence Mapper Agent

Identifies who influences the participant's decisions — named individuals, roles, organizations, peer networks — and maps the influence topology from conversational evidence.

planned

Cross-Industry Comparison Agent

Takes analysis outputs from transcripts across different domains and identifies structural parallels — similar decision patterns, shared behavioral archetypes operating under different terminology, transferable insights.

planned

PII/PHI Detection & Redaction Agent

Scans transcripts for personally identifiable information, protected health information, and other sensitive data; flags or auto-redacts based on configurable policies (GDPR, HIPAA, CJIS).

planned

See it in action

Request a live demo to see how TranscriptIntel scales qualitative research without sacrificing depth.

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